Post by CJ on Sept 4, 2009 10:17:24 GMT -5
MY boys and I are coming up to NY this November to hunt.
My sons are 12 and 15. I have been in contact with DECALS several times this week.
Call one - I got my DMP (I have a NY Lifetime license). I asked about my 15 year old and was told I needed to fax in a copy of his birth certificate and NC hunting license.
Call two- I call to get their fax number and was told I could apply for his DMP at the same time I send in the birth certificate and copy of NC hunting license if I include a filled out application with it.
I fax in the requested information.
I get a call from DECALS on my machine saying they could not fulfill my request.
Call 3- I call DECALS and get "Bob" I explain the message on my machine from "Paul" Bob says he can not hear me several times. I hang up on "Bob"
Call 4- I speak to "Susan" Susan says they can't fulfil my request, because my son is a junior that he will have to go to a licensing agent in person and get his license. I explain that would be rather difficult as we are in NC. I asked to speak to her supervisor. I get "Paul" Paul is the king of all hemrhoids! Paul says I did not represent myself correctly and his agents thought I was trying to get a regular license. I asked him why they required a birth certificate for a regular license. No answer I stumped Paul. I badgered him a little bit and he admitted I was probably given mis-information. He still stated My son and I would have to go in person to a licensing agent to get his license. I asked how am I supposed to get his DMP by October 1 . He repeated I was to go in person to a licensing agent. (Obviously his family tree doesn't branch much). I hung up on "Paul" the idiot at this point after calling BS to his story.
I went home got on my computer ordered a junior non- resident license online $5.00 and got my son a DMP $0 (Free) in about 10 minutes.
I think it is a shame NY farms out the sale of licenses to Verizon and has some call center in Phoenix, AZ handling it when so many people in NY care and could use the work.
My sons are 12 and 15. I have been in contact with DECALS several times this week.
Call one - I got my DMP (I have a NY Lifetime license). I asked about my 15 year old and was told I needed to fax in a copy of his birth certificate and NC hunting license.
Call two- I call to get their fax number and was told I could apply for his DMP at the same time I send in the birth certificate and copy of NC hunting license if I include a filled out application with it.
I fax in the requested information.
I get a call from DECALS on my machine saying they could not fulfill my request.
Call 3- I call DECALS and get "Bob" I explain the message on my machine from "Paul" Bob says he can not hear me several times. I hang up on "Bob"
Call 4- I speak to "Susan" Susan says they can't fulfil my request, because my son is a junior that he will have to go to a licensing agent in person and get his license. I explain that would be rather difficult as we are in NC. I asked to speak to her supervisor. I get "Paul" Paul is the king of all hemrhoids! Paul says I did not represent myself correctly and his agents thought I was trying to get a regular license. I asked him why they required a birth certificate for a regular license. No answer I stumped Paul. I badgered him a little bit and he admitted I was probably given mis-information. He still stated My son and I would have to go in person to a licensing agent to get his license. I asked how am I supposed to get his DMP by October 1 . He repeated I was to go in person to a licensing agent. (Obviously his family tree doesn't branch much). I hung up on "Paul" the idiot at this point after calling BS to his story.
I went home got on my computer ordered a junior non- resident license online $5.00 and got my son a DMP $0 (Free) in about 10 minutes.
I think it is a shame NY farms out the sale of licenses to Verizon and has some call center in Phoenix, AZ handling it when so many people in NY care and could use the work.